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1. WHAT IS PRODUCT AVAILABILITY?
Product availability is displayed on the page of each product. Our products can be: Immediately available / Available: Available for online purchase. Last pieces: It is available for purchase online, but has limited availability and will be given priority in case of stock depletion. Pre-order: It is available for pre-order and the delivery date depends on its official release date. Priority order is observed. Upon order: It is not available in our store, but we are looking for it for you in our supplier network. * You will be informed via email within 5 working days of its availability by the supplier, as well as the estimated date of receipt. Temporarily Exhausted / Out of stock: Not available for order at this time. It is expected and will be available soon.
2. HOW CAN I SAVE PRODUCTS IN MY PROFILE FOR FUTURE PURCHASE?
You can keep products on the wish list so that you can find them easily and regardless of when and if you intend to acquire them. The wish list is displayed to users connected to their profile on all product pages marked “wish list” as well in the shopping cart.
3. HOW CAN I PLACE MY ORDER?
You can order the products you want in 2 ways: By placing an online order 24 hours a day in the eshop of ice-cartel.com
4. HOW WILL I KNOW IF MY ORDER HAS BEEN PLACED?
Upon successful completion of your order you will receive a confirmation email with the summary of your purchase as well as the order code. In case you do not receive the confirmation email, most likely: • you have not completed your order • you have entered the email incorrectly • The confirmation email has been redirected to spam
5. HOW CAN I CONTACT YOU?
Filling in your details and request in the contact form on our contact page of our website.